Full video replay from our recent AI and Change Management virtual live event
In this video Caroline Mills and Tracey Penington lead a discussion on how Artificial Intelligence is becoming a practical and invaluable tool for anyone involved in managing change. They cover a range of industry-specific examples on how to best use the many available AI tools and platforms in our roles as change managers. This recording is one of many previous live webinars available on demand to members at our online learning platform The Change Space.
Key areas covered in this webinar
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Applying AI across change activities
How AI can support core change activities, from communications and stakeholder planning to analysing data and summarising insights, using an iterative approach to refine outputs.
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The importance of context and prompting
How providing clear context, including stakeholder dynamics and organisational constraints, leads to more relevant, higher-quality outputs.
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AI as a thinking partner
How AI can be used to test ideas, simulate stakeholder perspectives and run “what if” scenarios to identify risks early.
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The best AI LLM platforms to use
An overview of key AI tools, including ChatGPT, Claude, Copilot and Gemini, and when and where to use them in day-to-day work.
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The role of the practitioner
Why AI enhances speed and efficiency but does not replace strong change fundamentals, and where practitioner judgement remains critical.
In summary
AI is without doubt an essential support tool for modern change management. It is helping practitioners improve both the speed and quality of our work, while we still maintain a strong focus on the human side of change.
As discussed in the video, AI will never replace the human element in change, which remains critical to what we do as practitioners. However, if we are not adopting it now, we risk being left behind. This extends beyond productivity gains to understanding how AI works and how people use it, which is itself a key part of managing organisational change.
Access more events, workshops and resources
If you would like to learn more about AI and change management, we offer a dedicated half-day workshop that delivers practical, hands-on ways to apply it in your role.
To access full replays from past events, along with a wide range of change management tools, templates, resources and activities, you can become a member of our online learning platform, The Change Space, via the link below.
If your role involves managing change, or you are simply interested in learning more about change management, please register for free and join fellow change enthusiasts from across the globe for discussions on a wide range of change-related topics.
About the authors
Caroline Mills
Caroline is a transformational specialist with hands-on operational experience taking people on transformation journeys. View profile
Tracey Penington
Tracey is a Transformation Specialist, Futurist and Entrepreneur but has spent most of her career developing solutions… View profile
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