An interactive workshop for mastering effective communication styles for stakeholder management

Stakeholder management is pivotal to any successful project, change initiative, or activity. It extends beyond strategy; it is about understanding and navigating the diverse communication styles and personalities that shape project success. 

Communication is the heartbeat of successful change and transformation initiatives. Your ability to engage with stakeholders and manage expectations through effective communication is not just important; it is critical.

Join our esteemed facilitators, Caroline Mills and Tracey Penington, as they introduce participants to Communication Styles, share case studies, proven methodologies, and practical tips gained from their combined 40+ years of experience at the forefront of the change and transformation industry.

This hands-on interactive learning environment is designed to uncover a unique set of knowledge and experiences from participants, fostering idea-sharing and best practices among peers.

What’s included


There is no formal prerequisite for this workshop.


Secure your spot early with an Early Bird ticket for $490. If you miss out, General tickets are priced at $590.


To ensure the successful execution of our course and a positive experience for participants, we require a sufficient number of registrations for the course to proceed. In the unlikely event of a course rescheduling or cancellation, we will promptly notify you via email.

- Next course dates -

Virtual, 16 Oct 2024

Who should attend?

Change practitioners

For those already working in the industry, this workshop offers valuable experience to advance further in your role.

Leaders & managers

Learn how to manage stakeholders more effectively, adding new skills to boost your personal career goals.

Project managers

Stakeholder engagement is an ever-increasingly important part of managing any type of project.

Other professionals

This workshop is a great starting point to help you boost your CV and open new doors of opportunity.

Workshop outline

This workshop covers practical ways to communicate, manage, and collaborate with key stakeholders, particularly in a change initiative or project management context.

  • Explore the four communication styles and the factors that shape them.
  • Learn to tailor your communication style to different stakeholders for maximum influence and collaboration.
  • Refine your skills to complete a stakeholder matrix, a key tool for decision-making.
  • Learn to identify and prioritise key stakeholders.
  • Navigate the complex landscape of current stakeholder engagement and involvement.
  • Discover a toolbox of practical tips for seamless collaboration with stakeholders.
  • Develop skills in storytelling to engage diverse audiences, enhancing project understanding and buy-in.

This workshop gives you invaluable and helpful tools and is worth investing time in! Great place to connect with like-minded change practitioners.

- Neetika Gulati

There's an expression, "If you want to be the best, learn from the best". Caroline and Tracey are the best, and I highly recommend their courses

- Neil Cater

I highly recommend learning from the best, and with Caroline and Tracey, you cannot get much better than this.

- Neal Lynch

I wouldn’t be where I am today without Caro and Tracey's thought leadership and amazing skill set.

- Linda Robinson

Tracey was a vibrant facilitator with vast change knowledge. Thank you for reinvigorating my love of change and sharing great insights with the group.

- Course Participant

The passion and wealth of knowledge of Tracey enabled you to identify how to lift your change strategy to an enterprise approach.

- Course Participant

You have so much great knowledge, and I really loved the Change Impact Assessment Workshop.

- Workshop Participant

It was a wonderfully informative session, and I got a lot out of it . Thank you for such relevant and infectious interactions.

- Workshop Participant

The workshop was a great combination of technical/tools aspects, case studies, advice and insights into aspects like engaging leadership.

- Workshop Participant

The interactivity was great, it was very interesting, and you were both so passionate - it was hard not to be enthused and engaged!

- ANZ Employee

Thank you Caro, Tracey and Allegra. I felt privileged to join the workshop. Congrats on a great course, your knowledge and experience shines!

- Workshop Participant

Thank you for the workshop. It was fantastic, clear and concise and provided the opportunity to hear real-life experiences and put theory into practice.

- Workshop Participant

Caro and Tracey were brilliant in facilitating PowerPlus for Women - listening, encouraging, and holding a safe space for us to be vulnerable.

- Libby Pearce

Thanks so much for sharing the slides and for the super presentation yesterday – I found it incredibly valuable and very relevant to where I’m at on the project I’m working on!

- Kate Napier

From contractor care, to networking events and personal growth, your outstanding reputation in the Melbourne Change Management community is rightly deserved.

- Adam Dale

I just wanted to let you know how valuable your presentation was this morning. Thank you so much and I hope you will be presenting more in the near future.

- Che Broekman

So much fun! Really practical and hands-on. I think everyone should be learning these skills. Thanks team.

- Lori Tamaki

Thanks for the Change Impact Assessment workshop today. It went above and beyond and really helped me increase my knowledge and skills around change.

- Jenny Dyson

This is a new workshop with limited tickets. Book today so you don't miss out.

Or call 1300 444 425 for more more information