Target Operating Model Masterclass

Thu. 4 March 2021, 10:00AM-4:00PM

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Due to the situation with COVID-19 (coronavirus), our upcoming face to face events have been postponed. We will notify you once we have confirmed new dates to reschedule these events to. In the meantime, register for our virtual breakfast sessions and webinars.
Thu. 4 March 2021, 10:00AM-4:00PM
Venue TBC, Docklands/Melbourne CBD

Target Operating Model Masterclass

An organisation's Target Operating Model (TOM) defines their desired operating state, by understanding the current ‘as is’ model and the ‘to be’ model. In this hands-on masterclass we will explore the essential elements of a TOM and how it can become the blueprint of an organisations vision by aligning operating capacities and strategic objectives.

Join Caroline Mills and Tracey Penington as they step you through case studies, proven methodologies and practical tips gained from their combined 40+ years’ experience at the forefront of the change and transformation industry. Learn how to accurately define your organisations current state and desired future state.

This hands-on interactive learning environment provides the opportunity to surface the unique set of knowledge and experiences from participants to share ideas and best practices with peers. Whether you are starting out your change journey, are a leader of change, or a seasoned Change Practitioner, this masterclass is for anyone interested in learning about the purpose of a Target Operating Model and how understanding and purposefully designing the elements is the foundation for an organisation to operate more efficiently and effectively to execute on strategy.

What you will learn in the masterclass

Key learning outcomes of this masterclass include

  • Defining and understanding a Target Operating Model
  • The components of a Target Operating Model
  • Developing an understanding of how a TOM is different from a strategy
  • Understanding the value derived from developing a TOM
  • Creation of a TOM
  • How a TOM helps an organisation transform


Get in early with an Early Bird ticket for $495

If you miss out, General tickets are $650


The venue has not been confirmed. The masterclass will be held in Docklands or Melbourne CBD.

Who should attend?

  • Managers and professionals who are working on or responsible for significant change and transformation
  • All levels of seniority welcome – the diversity helps the conversation!

Along with confidence and knowledge, you will leave with a set of practical tools that you can apply straight away. All attendees also receive 12 weeks free access to The Change Space, our online learning and collaboration platform.

Past Event Photos

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