C & T Hour: The Four Interaction Styles

Every interaction is different - and understanding how people communicate can make the difference between being heard and being overlooked.

In this session, we’ll introduce Linda Berens’ Interaction Styles and explore how they shape communication, decision-making, and behaviour in high-stakes situations like interviews, change initiatives, and stakeholder engagement.

Whether you’re interviewing for a role or leading people through change, understanding interaction styles helps you recognise who you’re dealing with, adapt your approach, and communicate more effectively.

Join Caroline Mills and Tracey Penington as they cover:

• The four Interaction Styles and how to recognise them in real time
• How to adapt your communication style to build rapport and trust
• Using interaction styles to perform more strongly in interviews
• Applying the framework to stakeholder management, change, and project delivery
• Practical tips you can use immediately in conversations, meetings, and interviews

This session is ideal for job seekers, leaders, HR professionals, change and project practitioners, and anyone who wants to communicate with greater impact.