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Change Facilitators - National Financial Services Roll Out

Calendar icon18 June 2019
Location iconMelbourne and Sydney
position iconDay Rate Contract
Supporting a major change initiative the role of Facilitator will be critical in the transition and engagement of a wide and geographically disparate user base

About the Company

This international financial services organisation is going through a significant transformation phase, encompassing user and employee experience, with impacts across the entire business.  

Reporting to a Change Manager, your core responsibilities will include the following.

Key Responsibilities:

  • Engage with the user base and guide them through the Change process 
  • Manage information sessions including Organisational Change, Business and Operations, and the changes for each business unit and employee
  • You will provide information and illustrate specific and more broad change and impacts
  • You will also support conversations and draw out responses from attendees and provide clarity around change
  • Working with SMEs you will prepare materials for presentation and discussion

Experience and Requirements

  • Capable of traveling inter-state across Australia
  • Excellent communication and stakeholder engagement skills
  • The ability to engage and influence stakeholders and understand their needs
  • Analytical thinking
  • Excellent organisation / co-ordination skills
  • Ability to work within a collaborative and flexible team environment which will require a adaptable approach
  • Workshop coordination and facilitation
  • Change Analyst expertise/exposure gained on medium scale transformational and/or technology programs.
  • Experience of projects within large complex organisations working within a change management methodology
  • We're looking for a team player who is customer focused and committed to delivering quality solutions

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.


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