Target Operating Model Masterclass - Virtual 3-Part Series

Thu. 26 November 2020, 11:00AM-1:00PM

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Due to the situation with COVID-19 (coronavirus), our upcoming face to face events have been postponed. We will notify you once we have confirmed new dates to reschedule these events to. In the meantime, register for our virtual breakfast sessions and webinars.
Thu. 26 November 2020, 11:00AM-1:00PM
Virtual (Zoom)

Target Operating Model Masterclass - Virtual 3-Part Series

An organisation's Target Operating Model (TOM) defines their desired operating state, by understanding the current ‘as is’ model and the ‘to be’ model. In this hands-on workshop we will explore the essential elements of a TOM and how it can become the blueprint of an organisations vision by aligning operating capacities and strategic objectives.

Join Caroline Mills and Tracey Penington as they step you through case studies, proven methodologies and practical tips gained from their combined 40+ years’ experience at the forefront of the change and transformation industry. Learn how to accurately define your organisations current state and desired future state.

This hands-on interactive learning environment provides the opportunity to surface the unique set of knowledge and experiences from participants to share ideas and best practices with peers. Whether you are starting out your change journey, are a leader of change, or a seasoned Change Practitioner, this virtual workshop is for anyone interested in learning about the purpose of a Target Operating Model and how understanding and purposefully designing the elements is the foundation for an organisation to operate more efficiently and effectively to execute on strategy.

What you will learn in the masterclass

Key learning outcomes of this masterclass include

  • Defining and understanding a Target Operating Model
  • The components of a Target Operating Model
  • Developing an understanding of how a TOM is different from a strategy
  • Understanding the value derived from developing a TOM
  • Creation of a TOM
  • How a TOM helps an organisation transform


This masterclass will be held over three sessions on Zoom. You only need to register once on this page.

Session 1: Thursday 26 November 2020, 11:00AM-1:00PM

Session 2: Thursday 3 December 2020, 11:00AM-1:00PM

Session 3: Thursday 10 December 2020, 11:00AM-1:00PM


Get in early with an Early Bird ticket for $390

If you miss out, General tickets are $490

Interested in two masterclasses?

We have a special offer available. Register for two masterclasses and pay just $690 (Early Bird) or $850 (General).

If you would like to take up this offer

  • Purchase a ticket to the first masterclass at full price (Early Bird or General)
  • We will provide you with a discount code for the second masterclass
  • Email us at for the discount code

Who should attend?

  • Managers and professionals who are working on or responsible for significant change and transformation
  • All levels of seniority welcome – the diversity helps the conversation!

Along with confidence and knowledge, you will leave with a set of practical tools that you can apply straight away. All attendees also receive 12 weeks free access to The Change Space, our online learning and collaboration platform.

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