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5 mins w/ Jodie Grover

Interviewed on 31 January 2017

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Jodie is a Senior Transformation specialist with over 12 years' experience in leading and managing transformations in global environments for FTSE and ASX listed organisations across the oil & gas, travel & transport & financial services industries.

How did you come to perform in a change management, project management, or business transformation related role? What attracted you?

Initially I started participating in M&A activities primarily due diligence assessments before moving into Enterprise Change roles. These were newly created positions within organisations which often meant building the function and capability internally in parallel with enabling key business transformations such as the setting up of Offshore Development Centres, centralising Shared Services functions across multiple Operating Companies or setting up new entities.

The expansive nature of the role means constant variety working at all levels of an organisation. I could be designing and implementing new target opertating models, deliver key technology programmes, negotiating with Trade Unions or crafting a press releases. No day is ever the same.

Why is good change or project management so critical to the way businesses perform today?

Businesses are often juggling their business as usual activities whilst trying to transform at the same time. Change management is fundamental in enabling this and maintaining organizational congruence.

What makes a great change management, project management or business transformation practitioner?

Someone that possesses sophisticated stakeholder management skills who applies Change Management practices with a healthy dose of pragmatism, flexibility and agility that complement the needs of the client or organisation.

What have you seen as the key differences between the UK and Australia in Change & Transformation practices?

There are more similarities than differences with both the UK and Australia experiencing high demand for Change Management Practitioners. The only notable difference is the preference in Australia for a particular Change Certification [Prosci]. The UK market tends to looks for degree related qualifications in related fields such as HRM or Business Psychology coupled with extensive experience in a broad range of Change Management methodologies.

What is the UK market like for change management & transformation practitioners? Are there any new trends you see that might make their way over to Australia or New Zealand?

The UK market is particularly buoyant for practitioners. In 2017 I would expect to see a broader introduction of Enterprise Change Management roles across small/mid sized organisations . Given the constant rate of change, smaller organisations are recognizing the need to retain Change capability rather than bring it in externally or a project by project basis.